Privacy Policy

EagleSend is a product of Inmailer LLC at the address above. This notice covers eaglesend.ai, platform.eaglesend.ai, our related application and authorized branded domains, extension, API, forms and communications. Third-party services have their own privacy notices.

We act as controller for our own account administration, sales inquiries, billing, security and support. For prospect and campaign data processed on a customer's instructions, that customer is generally the controller and we act as processor, or as sub-processor where the customer acts for a client. Contact us for the appropriate data-processing agreement; this notice alone is not an executed agreement with every customer.

You may provide your name, email, phone number, country, company, website, role, profile links, application responses and support correspondence. Sales or partner qualification may include your offer, audience or ICP, outreach tool, account count, preferred promotion channel and optional revenue information. Provide only information needed for the inquiry.

Application data can include connected-account identifiers and profile details, authorized connection credentials or sessions, Sales Navigator contract identifiers and credit information returned by an integration, lead lists, message variables, campaigns, AI prompts, replies, conversation content and workspace permissions. The information available through a connected service depends on its permissions and configuration; do not assume that only conversations first initiated inside EagleSend can be synchronized.

We receive purchase identifiers, billing and subscription status and related transaction records from Whop. Payment details entered on its checkout are handled by the payment provider. Website and application operation may produce IP addresses, device and browser details, timestamps, page and feature activity, referrers and error or security logs. Public profile or prospect information may be provided by you or an enabled integration.

We use information to provide and support requested features, authenticate users, synchronize authorized accounts and replies, operate campaigns, process subscriptions, answer inquiries, schedule calls, send requested reminders and investigate misuse or faults. We also use relevant information for recordkeeping, legal obligations, defending claims and improving service reliability.

Where GDPR or UK GDPR applies, relevant bases include performance of a contract or requested pre-contractual steps, legitimate interests in operating a secure business and responding to business inquiries, legal obligations, and consent where required for marketing or optional tracking. We assess the applicable basis for each purpose. Consent can be withdrawn; marketing can be declined without losing purchased service. Customers must establish their own lawful basis for prospect processing and outreach, including compliance with communications rules.

Our partner application may use Tally, and booking flows may use Calendly. Information you submit and booking details may be shared with the EagleSend team through Slack and business email or calendar tools to qualify your request, prepare for your call and follow up. Phone numbers are used for the call and applicable requested reminders; submitting a number is not blanket consent to unrelated marketing.

Our website uses campaign parameters such as utm_source, utm_medium, utm_campaign, utm_content and utm_term to associate a visit with a source such as Google, LinkedIn or X. These values and an entry-page path may be retained in browser session storage. Campaign values can be passed to Calendly and application forms; form attribution may also include the entry path. Where connected to a submission or booking, attribution becomes part of that lead record. We use it to understand which campaigns generated inquiries, not as a claim that anonymous browsing remains anonymous after a person submits a form.

Information is disclosed as needed to service providers for the features you use: Whop for checkout and subscriptions; account-integration providers and connected platforms; Railway and Cloudflare for hosting and delivery; Tally and Calendly for applications and bookings; Slack and business email or calendar providers for team coordination and support; and enabled AI or voice providers such as OpenAI, Anthropic and ElevenLabs for requested AI functions. Database, email and other infrastructure providers may also process operational data. Ask us for the current provider details relevant to your account.

AI features may send the selected prompt, message or relevant conversation context to the enabled provider to generate or classify output. Do not submit unnecessary sensitive data. EagleSend does not use customer prospect data or messages to train foundation models. Provider processing and retention depend on the applicable service configuration and terms; this notice does not promise zero provider retention or a particular unverified contract arrangement.

We do not sell personal data or make customer prospect data available to other customers. Authorized workspace members and invited client users can access data according to their permissions. We may also disclose necessary information to professional advisers, in a business transfer subject to appropriate protections, or in response to valid legal obligations. We do not authorize providers to use customer campaign data for their unrelated advertising.

We are established in the United States, and providers may process information in other countries. Where an applicable law restricts an international transfer, the transfer requires an appropriate lawful mechanism, such as an adequacy decision or approved contractual safeguards with any necessary supplementary protections. Contact us for the locations and safeguards applicable to your processing. We do not represent that a particular safeguard is executed with every provider merely because it is mentioned here.

Retention depends on the purpose: maintaining an active account and campaign history, completing an inquiry or booking, resolving support issues, preventing fraud, meeting accounting or legal requirements and resolving disputes. We limit identifiable data to what is necessary for those purposes. Ask us about a particular record or request deletion at andrej@eaglesend.ai.

Archiving a campaign or removing an item from the interface is not necessarily permanent deletion of its related records. Deletion requests are subject to identity verification, applicable law, technical processing time and limited backup or legal retention. Where an earlier agreement promises a specific retention or deletion period, that commitment is not withdrawn by this notice. For data a customer controls, we will route or handle requests with that customer's instructions and applicable legal obligations.

Authentication and security may require cookies or similar storage; preferences may use storage to remember settings. Campaign attribution uses the session storage described above. Third-party forms and checkout can have their own storage practices. Optional analytics or marketing technologies require consent where applicable law requires it; this notice itself is not a consent request or evidence that consent was given.

You can manage browser cookies and storage and contact us about tracking choices. Blocking required storage can affect login or forms. We do not treat an ordinary browser Do Not Track signal as a universal technical instruction; applicable legally recognized opt-out rights still apply. We do not sell personal information or share it for cross-context behavioral advertising.

We use technical and organizational safeguards appropriate to the processing risks and restrict access to authorized purposes. No service is perfectly secure. Protect your credentials and contact us promptly about a suspected incident or to request information about the safeguards applicable to your account. We will assess incidents and make notifications required by applicable law; different regulatory and affected-person notifications can have different thresholds and deadlines.

Depending on applicable law, you may request access, correction, deletion, restriction or portability, object to processing, withdraw consent and opt out of applicable sale, sharing or targeted advertising. We do not discriminate for exercising protected rights. You may appoint an authorized agent where allowed, and we may reasonably verify identity and authority without collecting unnecessary information.

Email andrej@eaglesend.ai with the subject PRIVACY REQUEST. GDPR requests normally receive a response within one month, with lawful extensions communicated where appropriate. Other laws may use different periods, including 45 days under applicable California rules. You can complain to your local data-protection authority, including the UK ICO. Contact us for EU or UK representative details where a representative is required.

The categories described above include identifiers and contact details, customer and commercial records, professional information, internet or device activity, approximate location inferred from IP addresses, user-provided content and related inferences. Sources, purposes, recipients and retention criteria are described in Sections 2–8. We disclose relevant categories to providers for these business purposes, not for sale or cross-context behavioral advertising. Rights apply when the relevant law covers our processing.

EagleSend is not intended for people under 18. Contact us if you believe a child has provided personal information so we can investigate and take appropriate action.

Material changes will be communicated by email or prominent in-app notice at least 14 days before taking effect for existing customers, or with any longer notice or consent required by the applicable agreement or law. We will not rely on publication to retroactively authorize a new use of data. Contact Inmailer LLC at andrej@eaglesend.ai or the address above for privacy questions, a current provider list, a data-processing agreement or rights requests.